Card issues

The card is missing from the Mini App

Check the Telegram account, restart the Mini App and contact support if needed.

Check the Telegram account

Open AnyPay from the same Telegram profile that was used to issue the card.

Restart the Mini App

Close the Mini App.
Update Telegram.
Clear the temporary Mini App cache and open AnyPay again.

Contact support

Tell support which Telegram account was used and approximately when the card was issued. An agent may ask for the last four digits, but never the full card number or CVV.

AnyPay care team

Still have questions?

Send the service name, amount and transaction time. Never send the full card number, CVV or verification codes.

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