Help center

How to pay for Microsoft and Xbox

Pay for Microsoft and Xbox with Ultimate on the official website. On iPhone, available subscriptions can also be purchased through the App Store.

Before you pay

Check your chosen card’s balance in AnyPay. Move money from the wallet to the card if needed: merchants charge the card balance.

How to fund your card

Pay with Ultimate

These are the payment methods available with Ultimate. Choose one suitable option.

Option 1 — on the official website

Pay for Microsoft and Xbox using your Ultimate details. Copy the billing address from this card’s details in AnyPay.

  1. Sign in at account.microsoft.com → Payment & billing → Payment options. Check the account and store region, then choose a game or subscription in Microsoft Store or Xbox Store.
  2. Choose card payment. Open Ultimate in AnyPay and enter its number, expiry date and CVV/CVC. Use your real name in Latin letters and the billing address from the card details (Singapore).
  3. Check the total and confirm the purchase. If prompted for 3D Secure, complete it in AnyPay and return to the merchant.
  4. Wait for confirmation and check the purchase or subscription in the intended account. Do not repeat a payment while it is processing.
Open Microsoft and Xbox

Option 2 — through the App Store on iPhone

Apple bills the purchase through the official Microsoft and Xbox app. Add the card to your Apple Account payment methods; adding it to Wallet is a separate step.

  1. Add Ultimate to an Apple Account with region Singapore using the guide below. Before changing regions, check Apple’s requirements for existing subscriptions and account balance.
  2. In Microsoft’s official iPhone app, choose an available Microsoft 365 subscription. This route is for Microsoft 365 only; it does not purchase Xbox games or Game Pass through the App Store.
  3. If Apple’s purchase sheet appears, review the plan, billing period and total, then confirm. A redirect to a website is a website payment, not an App Store purchase.
  4. Check activation in the same Microsoft and Xbox account. Manage renewal and cancellation of Apple-billed purchases in Settings → your name → Subscriptions.
How to add a card to your Apple Account

If something went wrong

Open only the situation that matches your issue.

If payment fails
  • Check the card balance, selected funding source in Wallet, and any pending verification in AnyPay.
  • Check your account region, availability of the selected payment method and billing details.
  • If the payment keeps failing, stop and contact the Care Team with the service, card type, payment method, amount, currency, time and error message. Never send the full card number, CVV or verification codes.
AnyPay Care Team

Still have questions?

Send the service name, amount and transaction time. Never send the full card number, CVV or verification codes.

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